Terms of Use

These Terms of Use (the "Terms") are a binding agreement between you and Dramabyte Limited, a company incorporated in the Hong Kong Special Administrative Region ("we", "us", "our"), registered office at [TODO: Hong Kong registered address] (company number: [TODO]).

They govern your access to and use of our websites, applications and related services (together, the "Service"), including free episodes, paid episodes, Gems and subscriptions.

Our Privacy Policy, Refund Policy and Copyright Policy are incorporated into these Terms by reference. Where the Refund Policy conflicts with these Terms on refunds, the Refund Policy controls.

By creating an account, purchasing Gems, starting a subscription, or otherwise using the Service, you confirm that you have read and accept these Terms. If you do not accept them, do not use the Service.

If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation.

We publish short-form vertical drama series produced with generative AI. A series is made up of episodes. Some episodes are free to watch without an account; later episodes sit behind a paywall and can be watched by unlocking them with Gems or by holding an active subscription.

We may add, change, re-price, re-order, delay or remove series, episodes, features and payment options at any time. In particular, catalogue titles are licensed from third-party studios for limited terms and may be withdrawn when a licence ends. Section 11 explains what happens to episodes you have already unlocked.

The Service is delivered over the public internet. Playback quality depends on your device, browser and connection, which we do not control.

You must be at least 18 years old to create an account, buy Gems or start a subscription. If you are between 13 and 17, you may use the Service only with the involvement of a parent or legal guardian who accepts these Terms on your behalf and is responsible for all charges.

The Service is not directed to children under 13 and we do not knowingly collect their personal data. See the Privacy Policy.

Some series contain mature themes, dramatised violence or suggestive content. Content notes, where shown, are guidance only and do not replace your own judgement.

You may not use the Service where doing so would breach the laws of your country of residence, or any sanctions or export-control laws that apply to us.

We use passwordless sign-in: you sign in either with a one-time link sent to your email address (a "magic link") or with Google. There is no password, which means:

• Anyone who can read your email inbox can sign in to your account. Keeping your inbox secure is your responsibility.
• Sign-in links are single-use and expire shortly after they are issued. Do not forward them.
• You must give us an email address you control and keep it current. Purchase confirmations, subscription notices and cancellation links all go to that address.
• When you sign in with Google we receive your email address and account identifier only; we never receive your Google password.

Anonymous purchases. You may buy Gems without signing in first. In that case we create a provisional account tied to your device identifier, and after payment we link it to the email address you gave the payment processor and email you a sign-in link. Until you complete that sign-in, access to the balance depends on the device or link you used. Outside this process we cannot merge balances between accounts.

One person, one account. Sharing, selling, renting or transferring an account is prohibited, and accounts have no transferable value.

Tell us immediately if you believe your account has been accessed without your permission.

Gems are a virtual item used inside the Service to unlock episodes. Buying Gems buys a limited, personal, non-transferable, revocable licence to use them within the Service. Gems are not money, not a deposit, not stored value, not electronic money, not a security, and not your property.

• No cash value. Gems cannot be redeemed for cash or exchanged for anything outside the Service, except where the law requires otherwise.
• Consumed Gems are non-refundable. Once Gems are spent to unlock an episode they are consumed and cannot be refunded, restored or converted back. Refunds are available only for the unconsumed portion of a purchase, under the Refund Policy.
• Bonus Gems are spent first. Gems granted as a bonus, promotion or goodwill credit are consumed before purchased Gems, and purchased Gems are consumed in the order they were bought (first in, first out). Bonus Gems are never refundable in cash.
• Non-transferable. Gems cannot be gifted, sold, traded, pooled or moved between accounts, and may not be offered on any secondary market. Attempting to do so may result in forfeiture.
• Pricing may change. We may change the price of Gem packs, the size of bonus grants, and the Gem price of any episode or bundle at any time. Changes are not retroactive: episodes already unlocked stay unlocked, and Gems already in your balance keep their unit count (they do not represent a fixed dollar value).
• No expiry, but they end with the account. We do not expire unused Gems. If you close your account, or we terminate it under Section 15, remaining Gems are forfeited without compensation, except where a refund is owed under the Refund Policy or applicable law.
• Chargebacks. If you dispute a Gem purchase with your bank or card issuer, we may reverse the full amount of Gems from that purchase (including any bonus Gems granted with it) — which may leave your balance negative — revoke episodes unlocked with those Gems, and suspend the account. See the Refund Policy.

We may grant Gems for free, for example during promotions or as a goodwill gesture. Free Gems may be limited in time or purpose and may be withdrawn at any time before they are spent.

A subscription gives you unlimited access to episodes behind the paywall for as long as it is active — never throttled, downgraded or cut off — with playback on up to 2 devices at the same time. Subscriptions do not grant Gems and do not permanently unlock episodes.

• Automatic renewal. The subscription is billed US$6.99 per month or US$69.99 per year, depending on the plan you choose (plus tax where applicable), and renews automatically at the end of each billing period until you cancel. You authorise us and our payment processor to charge your payment method for each renewal.
• Free trial. New subscribers get a 7-day free trial (14 days if invited), once per person. The first charge is taken when the trial ends; cancel before then and you pay nothing.
• Introductory offers. Where an introductory or promotional price is offered, the promotional price, how long it lasts, and the standard price that follows are shown before you subscribe. We will email you a reminder before an introductory price converts to the standard price.
• Cancelling. You can cancel at any time, online and in a few clicks, at Account → Manage subscription. Cancellation takes effect at the end of the current billing period; you keep access until then. You never need to email or call us to cancel.
• No pro-rata refunds. Billing is by whole period. We do not refund partial periods, and we do not refund periods you did not use, except as set out in the Refund Policy or as required by law.
• Price changes. We will give you at least 7 days' notice by email before any price increase takes effect, and longer where the law requires. If you do not want the new price, cancel before it takes effect.
• Failed payments. If a renewal payment fails we may retry it and may suspend paywalled access until payment succeeds.

You will receive an email confirming your subscription, its price, its renewal cycle and how to cancel. Please keep it for your records.

All prices are in US dollars and are charged by our payment processor. Card details are collected and stored by that processor; we never see or store your full card number. See the Privacy Policy.

Sales tax, VAT or similar taxes may be added at checkout depending on where you are. Where a price is shown inclusive of tax, that is stated at checkout.

Charges appear on your statement with a descriptor identifying this Service. If you do not recognise a charge, contact support@aidramas.example before disputing it — we can usually resolve it faster than your bank can.

Refunds are governed by the Refund Policy, which forms part of these Terms. In summary: unconsumed Gems from a purchase may be refunded on request; consumed Gems cannot be; subscription periods are refunded only in the limited cases described there.

Nothing in these Terms limits any non-waivable statutory rights you have as a consumer where you live.

You agree not to do any of the following, and not to help anyone else do them:

• copy, download, record, screen-capture, re-upload, publicly perform, sell or otherwise redistribute any part of the content, including by re-cutting clips for other platforms;
• circumvent, disable or interfere with the paywall, playback tokens, geographic restrictions, digital rights management or any other technical protection measure, or use any tool that does so;
• scrape, crawl, index or harvest the Service (other than search engines obeying our robots directives), or access it by automated means without our written permission;
• reverse engineer, decompile, or attempt to extract source code, signing keys or stream URLs from the Service;
• use the Service to train, fine-tune or evaluate any machine-learning model, or to build a competing dataset or catalogue;
• buy Gems or subscriptions with stolen, unauthorised or fraudulent payment methods, or abuse promotions, referrals, bonus grants, refunds or chargebacks;
• create multiple accounts to obtain free episodes or promotional Gems repeatedly;
• probe, load-test, overload or attack the Service or its infrastructure, or upload malicious code;
• impersonate anyone, misrepresent your affiliation with us, or use the Service for any unlawful, infringing, harassing or deceptive purpose.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to stream the content for your own private, non-commercial entertainment on devices you control. You are not buying a copy of anything, and no ownership passes to you.

Unlocked episodes. Unlocking an episode gives you access to stream it for as long as we hold the rights to distribute it and your account is in good standing. If a licence to a series ends, we will stop selling and promoting that series, and we intend to keep episodes you have already unlocked available to you for at least 12 months after the licence ends. After that period — or where a title must be withdrawn immediately because of a rights, legal or safety issue — access may end without compensation and without a refund of consumed Gems.

Subscription access. Subscription access lasts only while the subscription is active, and covers only the titles in the catalogue at the time you watch.

All titles on this Service are AI-generated. Scripts, visuals, voices, music and subtitles are produced or substantially assisted by generative AI tools and then edited by human producers.

Characters are fictional. They are not depictions of, and are not intended to resemble, any real person. Any resemblance to a real person, living or dead, or to real events, is unintended and coincidental. Voices are synthetic and are not intended to imitate any identifiable performer.

Subtitles, translations and synopses may be machine-generated and may contain errors.

If you believe a title uses your likeness, voice, trade mark or copyrighted work, contact us through the Copyright Policy. We operate a rapid takedown process for titles under credible complaint.

The Service, the catalogue, and all software, design, trade marks, logos, artwork, text and metadata in it are owned by us or our licensors and protected by copyright, trade mark and other laws. Except for the licence in Section 11, no rights are granted to you.

If you send us ideas, suggestions or feedback, you grant us a perpetual, worldwide, royalty-free licence to use them, with no obligation or compensation to you.

We rely on third parties to run the Service, including a video CDN (bunny.net), a payment processor (Stripe), sign-in with Google, a transactional email provider, and network and security providers. Your use of those parts of the Service is also subject to those providers' terms, and their handling of your data is described in the Privacy Policy.

We are not responsible for third-party websites or applications that link to or from the Service.

You may stop using the Service at any time, and you can delete your account from Account.

We may suspend, freeze or terminate your account, cancel a subscription, revoke unlocked episodes and forfeit remaining Gems, with or without notice, if we reasonably believe that:

• you have breached these Terms, in particular Section 10;
• your account is involved in fraud, payment abuse, a chargeback, or use of an unauthorised payment method;
• your balance is negative following a reversal — until the balance is settled;
• continuing to provide the Service to you would expose us or others to legal or security risk.

Repeat infringers. We terminate the accounts of users who repeatedly infringe copyright, in accordance with the Copyright Policy.

Section 6, Sections 13 to 20, and any payment obligations already incurred, survive termination.

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.

We do not warrant that any particular title will remain available, that playback will work on every device or network, or that AI-generated content will be free of factual, linguistic or visual errors. Content is for entertainment only and is not advice of any kind.

Some jurisdictions do not allow certain disclaimers; there, the disclaimers apply to the maximum extent permitted.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, data or goodwill, or for the loss of Gems, unlocked content or subscription access, arising out of or relating to the Service.

Our total aggregate liability for all claims relating to the Service in any 12-month period is limited to the greater of (a) the amount you actually paid us in the 12 months before the event giving rise to the claim, and (b) US$100.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

You will indemnify and hold us, our affiliates and our licensors harmless from any claim, demand, loss, liability or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or your infringement of any third-party right.

We may update these Terms. If a change is material — for example a change to pricing terms, refund rules or dispute resolution — we will give notice by email or in the Service before it takes effect, and where the law requires it we will ask for your consent.

The "last updated" date at the top of this page identifies the current version. Continuing to use the Service after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Service and, if you wish, cancel your subscription and request any refund you are entitled to.

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-laws rules.

• Step 1 — Talk to us first. Email legal@aidramas.example describing the dispute and the outcome you want. The parties will try in good faith to resolve it within 30 days.
• Step 2 — Mediation. If it is not resolved, either party may refer the dispute to mediation administered by the Hong Kong International Arbitration Centre (HKIAC).
• Step 3 — Arbitration. If mediation does not resolve the dispute within 30 days, it will be finally resolved by arbitration administered by the HKIAC under its rules in force at the time, seated in Hong Kong, before one arbitrator, in English.

Either party may still bring an individual claim in a small-claims court with jurisdiction, and either party may seek injunctive relief in any competent court to protect intellectual property or prevent unauthorised access.

If you are a consumer, this section does not deprive you of the protection of mandatory consumer-law rules of the country where you live, or of any right you have under local law to bring proceedings there.

Entire agreement. These Terms, together with the Privacy, Refund and Copyright Policies, are the entire agreement between us about the Service.

Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary and the rest remains in force.

No waiver. Not enforcing a provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, reorganisation or sale of assets.

Force majeure. We are not liable for failures caused by events beyond our reasonable control, including network, CDN, payment-processor or government action.

Notices. We send notices to the email address on your account or post them in the Service; you send notices to the addresses in Section 22.

No third-party rights. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce any of its terms.

Support: support@aidramas.example · Legal notices: legal@aidramas.example · Copyright: see the Copyright Policy.

Dramabyte Limited, [TODO: Hong Kong registered address].